Help Centre

Campus Tix is the all-in-one event ticketing platform for creating, promoting, and managing events — powered by AI. Whether you're running a campus gathering, conference, workshop, concert, seminar, or community meetup, Campus Tix gives you everything you need to sell tickets, check in guests, and host a successful event.

Download the app, create your host account, and you can publish your first event in under a minute.

Describe your event in plain language and Campus Tix AI generates a fully structured event page — details, schedule, ticket tiers, and more. Spend less time on forms and more time on your attendees.

• Open the Host tab and tap Create event.
• Describe what you're hosting — the AI fills in the structure for you.
• Review, adjust pricing and capacity, then publish.

Sell tickets and accept payments directly in the app. Manage ticket sales end to end and give attendees a smooth registration and checkout experience. Payments are processed securely by Paystack; payouts settle to the bank account connected to your host profile.

Scan tickets at the door with built-in QR check-in. Validate entries instantly, prevent duplicates, and keep your event moving.

• Open the event from your Host dashboard.
• Tap Scan tickets to launch the scanner.
• Each ticket can only be checked in once — duplicates are blocked automatically.

Monitor registrations, ticket holders, and live check-ins from one dashboard — before, during, and after your event. Export the attendee list any time you need it for planning, follow-ups, or reconciliation.

Share your events and help more people discover what you're hosting. Every event has a shareable link, and your host profile builds a public history of everything you've put on — so returning attendees can find your next one.

• Switching between user and host: Toggle from Settings. The same account works for buying tickets and hosting.
• Refunds: Refund policy is set by each host. Reach out to the host directly from the event page.
• Deleting your account: Settings → Account → Delete account. An admin will review every request. If you have a live event, deletion is held to protect ticket buyers — contact hello@campustix.xyz to resolve it first.

We'd rather hear from you than have you stuck. Email us at hello@campustix.xyz and we'll get back to you.